frequently asked questions
As a valued member of the Tinned Fish Club, every month you will receive a thoughtfully curated selection of three exceptional tinned fish delicacies sourced from across the globe. Alongside these unique seafood selections, your box will also include a hand-picked snack or specialty condiments that pair well. Additionally, we include imaginative recipe ideas to enhance your culinary experience offering simple yet creative ways to savor each tinned delight. It’s not just a subscription; it’s a journey of culinary discovery and enjoyment.
You can currently join and ship your box to anywhere within the United States, U.S. military locations overseas (with APO/FPO addresses) and anywhere in Canada.
Memberships and Gifting
Of course! Tinned Fish Club is an awesome and unique gift for anyone you know that enjoys tinned fish. We have many members that receive memberships as a birthday, holiday, or even engagement/wedding gift.
Download or print a free gift certificate at giftcertificate.tinnedfishclub.com
Please note that Gift Messages are sent via email when the first box ships. If you have any special instructions please send us a message and include your order number.
We know gifting is important. We strive to put a smile on the face of your loved one!
Just visit www.tinnedfishclub.com/gift and select a membership plan. You can also choose to have the membership end after the first plan expires. We do have many club members that renew on their own. A lot of people come back and order 3 or 6 month memberships for their loved ones year after year!
At this time we do not offer the ability to choose your own tins. Each club membership box is the same each month.
At this time we do not have any controls or processes in place to accommodate food allergies. While most tinned fish products have only a couple of ingredients, all products may contain or may be processed in facilities that contain food items that people may be allergic to.
You can cancel at any time. Please login to your account and cancel your membership.
We ship using the United States Postal Service (USPS) ground or priority mail. We strive to get each first time order shipped within 3-5 business days and most packages only take 2-5 days to arrive. If you have special shipping requests, please don’t hesitate to reach out.
Yes, of course! Kindly email us at firstname.lastname@example.org or contact us on our website. We’d be happy to change the delivery date of your first order to accommodate holidays and birthdays!
Shipping is calculated based on your location during checkout. We try to keep shipping costs as low as possible.
We are unable to accept returns at this time.
They are fairly small, 9x6x2, and weigh approximately 2lb.
The first club membership box is sent within 3-5 business days. Subsequent monthly club membership boxes are shipped at the end of each month. For example, if you order a 3 month membership on May 1st, you will receive your first month by May 15th. Your 2nd monthly shipment will be sent at the end of June and your 3rd monthly shipment will be sent at the end of July.
We pack each box with care. If someone is not careful with your package and the contents are damaged, we would be happy to replace it for you at no cost.
Unfortunately, we are unable to accept returns at this time. However, if you experience any issues with your order, please don’t hesitate to reach out to us. We will do our best to make things right. You can contact us by email at email@example.com or through our website at tinnedfishclub.com/contact. We appreciate your understanding and look forward to assisting you.
We accept all major credit cards!
Membership renewals take place on the 11th of the month after your last box. For example, if you receive your final box at the end of July, your subscription will renew on August 11th and you will receive your next shipment at the end of August.
If you are unsatisfied for any reason, please reach out to us. We work hard to delight our customers and we will work with you to make it right!